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Our Action Research package provides you with easy-to-interpret results and recommended action to improve your communication. The assessment gives you a baseline measure of your current and
desired communication performance. The customized survey tool can also be used to benchmark your progress as you go forward.
- Ensure all messages are aligned with and reinforce your strategic direction
- Clarify your target audience’s communication needs for: messages, vehicles, sources, frequency, and style
- Identify and connect with key internal and external communication networks and
target audiences
- Use effective communication skills, vehicles, and practices
- Move key messages up, down, and across your organization to keep people aligned and informed
- Provide information people need to do their jobs and contribute to strategic goals
- Fully meet the daily dynamic communication needs of your organization or leaders
Each client situation is unique, which is why we don’t use off-the-shelf surveys. Instead, we use a three-step approach to customize the survey content to address your particular needs:
- Conduct interviews and focus groups to discover your current and desired communication performance, as well as your communication objectives, target audiences, messages, vehicles,
roles, sources, and frequency
- Design and distribute a customized online survey to a representative sample of your target population
- Analyze results and create demographic breakouts as needed
- Generate reports for your overall company, department, or team to clarify survey findings and recommended action
- Present a leadership feedback and activation session to align leaders with
the results and engage them in the improvement process
- Dialogue with appropriate stakeholders to determine your development/implementation priorities
- Create an Action Plan based on assessment results and priorities that aligns your strategic communication:
objectives, messages, vehicles, frequencies, champions, and target audiences
- Deliver LSL services as needed to support your Action Plan; such as email alerts, newsletters (print/electronic),
web pages, announcements, flyers, brochures, presentations, and meetings (executive team, staff, cross-functional, and all-employee groups)
Phase Two consists of action-planning and implementation
based on the assessment results. Out of a dialogue with appropriate
stakeholders or management, who decide development priorities,
we then assist with implementation via one or more of our
services.
The Leadership Services Ltd. Assessment Consultants are professionals with over 40 years of combined experience in assessment work. Each has unique abilities and experience in survey design,
administration, analysis, and action planning and is grounded in advanced degrees in industrial psychology, organizational communication, research & statistics, and organization development.
Our lead assessment survey consultants are:
More surveys:
Read more about our Core Services:
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