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Experience has shown that an effective assessment is one that asks the right people the right questions and then translates responses into meaningful reports and recommendations
that stimulate desired action. By surveying a representative sample of your employees, we clarify your success areas, challenges, and a clear path for improving skills, behaviors, and results
for your company or department – ensuring implementation and development activities are on target and effective.
Our overall objective is to create a baseline of current performance and provide an opportunity to benchmark progress down the road, and to provide you with recommendations so
that you can make accurate implementation decisions.
We start by creating a baseline measure of your current and desired performance so that you can identify opportunities for improvement. We then provide you with relevant data for decision making
and recommended actions for improvement. We can also assist you with implementation and benchmarking your progress going forward.
Each client situation is unique, which is why we don’t use off-the-shelf surveys. Instead, we use a three-step approach to customize the survey content to address your particular
needs:
- Conduct interviews and focus groups to discover your
current and desired performance, as well as your unique
issues, needs, and opportunities
- Design and distribute a customized online survey to a
representative sample of your target population
- Analyze results and create demographic breakouts as needed
- Generate reports for your overall company, department, or team to clarify survey findings and recommended action
- Present a leadership feedback and activation session to align leaders with the results and engage them in the improvement process
- Dialogue with appropriate stakeholders to determine your development/implementation priorities
- Create an Action Plan based on assessment results, and priorities to guide your improvement efforts
- Deliver follow up LSL services as needed to support your Action Plan
Phase Two consists of action-planning and implementation based on the assessment results. Out of a dialogue with appropriate stakeholders or management, who decide development priorities, we
then assist with implementation via one or more of our services.
Our Action Research technology includes proprietary software that provides you with rapid and cost-effective processing of survey results. Together with the professional knowledge and experience
of our consultants, this is a powerful survey approach for facilitating action and improvement.
Our consultants use their:
- Psychometric Skills to compose and test survey questions that produce desired information in a language appropriate and understandable for the survey respondents
- Statistical Skills to isolate survey trends through descriptive and advance statistical methods
- Experience to translate your survey results into simple, precise, usable reports for leader decision-making and action
- Presentation and Team Problem-Solving Skills to present and engage your leaders and employees with the survey results and to guide them in resolving problems and taking action
The Leadership Services Ltd. Action Research Consultants are professionals with over 40 years of combined experience in assessment work. Each has unique abilities and experience in survey design,
administration, analysis, and action planning. They hold advanced degrees in industrial psychology, organizational communication, research & statistics, and organization development. Our
primary Action Research survey consultants are:
Read more about our Core Services:
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Resources and Technology
Over
80 years of combined experience make LSL your choice for 
