Management by Strengths

Overview

The purpose of this workshop is to help companies increase productivity, and improve both employee and customer satisfaction through an improved understanding of how to work more effectively together. MBS teaches individuals an understanding of differing communication and influencing styles so that satisfaction and effectiveness are enhanced in various teams throughout the organization. With a better understanding of a person's communication style as well as their temperament, employees are equipped to work more effectively with that person. Moreover, with the current emphasis on "Diversity Training" and "Cultural Sensitivity," The MBS program is an excellent starting point. Temperament is "Diversity" at its most fundamental level. An understanding of Temperament helps break down many of the racial, gender, social, and communication barriers that have often stood in the way of people working well together.

Objectives and Areas of Focus

Course objectives include:

1. Learning how to create open lines of communication by coming to understand more about the influencing styles that you and others may use, leading to the natural development of stronger relationships and, in turn, better results
2. Identifying and capitalizing upon the temperament of your vendors and business partners (internal and external)
3. Reviewing and learning new listening and communications techniques
4. Agreeing on continuing learning steps that will support effective approaches to conflict and problem solving in the future

Meet the Consultants:

• Mark Gross
• Bill Terry

Outline of the Course:

• Learning Temperaments
  • How To Develop Relationships
  • The 4 Temperament Traits
  • Maturity vs. Age
  • How People Should be Treated
  • “As Presidents Go”
  • Understanding Your Report Results
  • Temperament Identification Exercise
• Communications
  • Communicating & Influence
  • Listening
  • Tools Of Listening
  • Characteristics of Poor Listeners
  • Dealing With Resistance
  • Closing Questions

For more information about this workshop, contact Leadership Services.

More workshops:

• Excellence In Leadership Series
• Building High Performance Teams
• Performance Management & Accountability
• "Selecting The Best" Modules I & II
• EI & Leadership Development
• EI: Management by Strengths
• Emotional Intelligence for Teams

Read more about our Core Services:

• Assessment Surveys
• Leadership Coaching
• Workshops
• Team Building