Mark founded LEADERSHIP SERVICES, Ltd. in 1986, and as a leadership coach and consultant, he specializes in Executive Coaching, Organizational and Team Development Consulting, Executive Assessment, Selection Testing, and Performance Improvement Workshops. Mark has shaped his career by combining his entrepreneurial spirit with a background in line management, human resources, management training and organizational development with Fortune 500 Companies.

During the past 18 years Mark has built lasting relationships with top management as an external partner on organizational health and change issues which include culture and training needs assessment, one-on-one coaching, and leadership training. Mark holds a B.S. in Human Relations and Organizational Behavior from the University of San Francisco, an Organizational Consulting Certification, and continuous learning in human behavior. Prior to 1986 Mark held Line and Human Resource Management positions with Commerce Clearing House, Ingersoll-Rand, and Baker Hughes Oil Tools. Additionally, he has conducted hundreds of workshops and presentations throughout North America on leadership, performance accountability, and teamwork.

Mark is currently the President-Elect of Professional in Human Resources Association (PIHRA) which is the largest association of local human resource professionals in the United States exceeding 5,000 members. He also leads the LSL team that includes consultants selected for their special education and industry backgrounds in service, high-tech, manufacturing, and education with degrees in Engineering and PhD~Rs in Psychology, Communications, and Public Relations.

Bill Terry, Principal Consultant
Email: bterry@leadershipservices.com

Bill is a very special executive coach and organizational development consultant that combines his pragmatic background in engineering with a passionate style of engaging with others to create breakthrough learning. Bill brings 25 years of professional experience to individuals and work teams that are stuck and need encouragement and direction to find a new level of high performance. Bill specializes in How to Motivate People in the Workplace, One-on-One Coaching for Leader/Team Effectiveness, Talent Development "The High Maintenance High Performer", Process Improvement for a Changing Environment, and Developing Results with Cross Functional Work Teams. He utilizes his unique skills to identify credibility gaps and narrow thinking that guide the performance improvement and learning process.

He holds a BS in Mechanical Engineering from the University of Rhode Island, is a registered Professional Engineer and worked as a Design Engineer, Engineering Manager, Site Manager, Director of Total Quality Management and Vice President for Johnson & Johnson, Kimberly-Clark Corporation, Avery Label, and others, before becoming a full-time consultant in 1991.

Bill received his TQM and OD consulting training under Dr. W. Edwards Deming, Dr. Joseph M. Juran and Phil Crosby, all world-renowned management consultants, before beginning his private practice. He has written numerous articles for trade journals on subjects such as High Performing Teams, Excellence in Leadership, and Continuous Process Improvement. He has led workshops and presented seminars across the U.S. and in Europe.

Deborah Naish, Strategic Planning and Creating Vision

Deborah brings 22 years of experience in business management and marketing to her work as an executive coach and organizational consultant. She guides leaders to produce outstanding results as they transform their organizations. Deborah specializes in executive coaching, organizational design and consulting, high performance team development, strategic planning, communication training, and conflict resolution.

She has worked with individuals and teams in corporations, start-ups and non-profits including Charles Schwab, OFOTO – a division of Kodak, The Wall Street Journal Online, Avery Dennison, Cure Autism Now, UCSB Alumni Association, Bay Area Video Coalition, The Flavia Company, and FoxSports.com.

Prior to her move to consulting, Deborah spent 15 years working in corporations. Her positions included being President/CEO of Flavia Group, Inc., a privately held greeting card publishing and international licensing company in Santa Barbara and EVP of Marketing at YES! Entertainment, a start-up children’s toy company in Pleasanton, CA. She also held marketing management positions at The Walt Disney Company and at The Clorox Company. In January 1997, Santa Barbara Business Digest named Ms. Naish, Business Person of the Year.

Deborah received her MBA from Northwestern University in 1983. She has taught for the Masters in Organization Management for Fielding Graduate Institute and at UCSB in the Marketing Program.

Alan has 15 years experience as a leadership communication consultant and specializes in providing leaders with effective strategies and services to improve their communication performance and results. He is adept at: assessing leadership communication needs and improvement opportunities; developing leadership communication plans and strategies for Corporate, HR, and individual leaders; coaching and training leaders to enhance their interpersonal and organizational communication skills; and designing and delivering communication vehicles and messages using a variety of channels.

He has a Ph.D. in Organizational Communication from Michigan State University, an M.A. in Public Relations from Pepperdine University, and a B.S. in Journalism from the University of Oregon. He has also published conference papers and a book chapter on effective communication. His professional experience includes: working as a marketing consultant for Ernst & Young; a communication change management consultant for Towers Perrin and Hewitt Associates; and a process improvement consultant at Rockwell International. He has provided communication assessment strategies and services to leaders in large, medium, and small size companies, including Wells Fargo Bank, ChevronTexaco, Clorox Corporation, and The Disney Company. He is currently an Organizational Leadership Program Manager and Adjunct Faculty at Chapman University.

Throughout his career, Alan’s philosophy has been that good communication is essential to successful leadership. Effective communication assists leaders to attain their vision, mission, values, and goals, expand their leadership influence, and meet key stakeholders’ communication needs.

Scott has been a licensed psychologist since 1989, with a specialization in Industrial and Organizational Psychology. He has taught in the APA-Accredited Counseling Psychology Program at the University of Southern California and the University of California Santa Barbara. He specializes in research and survey design, clinical, vocational, and employee satisfaction assessment, and clinical and employee supervision. Scott also serves as a consultant for Robert T. Dorris and Associates, for whom he conducts fitness-for-duty and potential for violence assessments for their corporate customers.

Scott has an M.A. and a Ph.D. in Counseling Psychology from the University of California Santa Barbara, and a B.A. in Psychology from Stanford University.

Jim brings a unique perspective to leadership development and training. Originally from New Zealand, he studied English literature and political science at the University of Auckland, served as an army officer with New Zealand forces in Vietnam, and is an honors graduate of Palmer College of Chiropractic.

For more than twenty years, Jim’s focus has been on personal transformation, conflict resolution, stress management, and peak performance. He is the author of three books, the most recent being The Way of Harmony: Walking the Inner Path to Balance, Happiness, and Success (Avon, 1999). This book has been widely acclaimed for its practical approach to achieving personal mastery while dealing with the challenges of the marketplace and everyday living.

Jim is an expert at guiding individuals back to the source of clarity, wisdom, and the creative power within them, which he sees as the key to both individual and organizational transformation. He has facilitated over two hundred professional seminars and workshops, including teaching at the world-renowned Esalen Institute in Big Sur, California.